Terms of service
Overview
By accessing and using sezenesteps.com, you agree to be bound by these Terms of Service. These terms apply to all users of the site, including visitors, customers, and others who access or use our services.
If you do not agree with any part of these terms, please do not use our website.
Products & Services
SezaneSteps offers home, storage, organization, and lifestyle products designed to make everyday living easier, cleaner, and more convenient.
We strive to provide accurate product descriptions, images, and details. However, we do not guarantee that all information is completely accurate, complete, or error-free.
Some products may be sourced from regional stock, display collections, or distributed directly from manufacturing partners. Minor variations in packaging, labeling, or finishing may occur and are not considered defects.
Pricing & Availability
All prices are subject to change without prior notice.
We reserve the right to:
- Modify or discontinue products at any time
- Limit quantities available for purchase
- Cancel orders due to pricing errors or technical issues
- Refuse or cancel orders when necessary
Orders & Payment
By placing an order, you confirm that:
- You are legally capable of entering into a binding agreement
- All information provided is accurate and complete
- You are authorized to use the selected payment method
We reserve the right to refuse or cancel any order, including but not limited to cases involving:
- Suspected fraud or unauthorized transactions
- Incorrect pricing or product information
- Unavailable inventory
- Violation of our policies
Shipping & Delivery
Delivery times are estimates only and may vary depending on:
- Customer location
- Shipping carrier
- Customs processing
- External logistics conditions
SezaneSteps is not responsible for delays caused by shipping carriers, customs, weather, high-demand periods, or other unforeseen circumstances.
For full details, please refer to our Shipping Policy.
Returns & Refunds
All returns and refunds are governed by our Return & Refund Policy.
By placing an order, you agree to the terms outlined in that policy.
Product Use & Disclaimer
All products sold by SezaneSteps are intended for general household, storage, organization, and lifestyle use.
By purchasing and using our products, you agree that:
- Results, fit, or performance may vary depending on individual use
- Proper use and care instructions should be followed
- Products should be used only for their intended purpose
SezaneSteps is not responsible for:
- Improper use or misuse of products
- Normal wear and tear over time
- Damage caused by improper handling, storage, or maintenance
Intellectual Property
All content on this website, including text, images, logos, branding, product descriptions, graphics, and design elements, is the property of SezaneSteps or its content providers.
You may not copy, reproduce, distribute, modify, or use any content from this website without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, SezaneSteps shall not be liable for any indirect, incidental, special, or consequential damages resulting from:
- Use of our website
- Purchase or use of our products
- Shipping delays
- Service interruptions
- Errors or inaccuracies on the website
Governing Law
These Terms of Service shall be governed and interpreted in accordance with applicable laws in the United Kingdom, unless otherwise required by local consumer protection laws.
Changes to Terms
We reserve the right to update or modify these Terms of Service at any time.
Changes will take effect immediately upon posting on this page.
Your continued use of our website after changes are posted means you accept the updated terms.
Contact Information
If you have any questions regarding these Terms of Service, please contact us: